It was conducted with great success the last December 2 seminar workshop methodology to define an effective strategy of customer loyalty by Mind of Colombia in CM auditoriums in Bogota, Colombia. The event was in charge of the Carlos Fernando Navarro facilitator consultant specialized in topics of CRM, loyalty of customers and consultative selling. 22 Representatives of various organizations were present as Rapiscol S.A., Biotronitech Colombia S.A., Print Rress S.A.S, deploying Visual Ltda, C.I Reditek, Translago Ltda, ATS (All Trading Solutions), Escuela Colombiana de Ingenieria, Fundacion AR from Colombia, Centro Comercial Unilago, Amway, Luque Medina & cia S.A., Red Cross. Participants were very interested and comfortable with the development of the seminar. The process of evolution of the client, fortress of the relationship with the client, CRM(Customer Relationship Management), CEM (Customer Experience Management) and strategies with customer loyalty, were some of the topics covered in the seminar. The series of seminars culture customer (Mind of Colombia offers specialized seminars on topics such as CRM (Customer Relationship Management), SFA (automation of the sales force), KAM (Key Account Management management of clients strategic), forecasts of demand and customer loyalty strategy. We offer these seminars in face-to-face open mode (open to the public, taught in different cities in Colombia), closed and suitable companies in particular, or some of them in Virtual mode (by means of Internet access). We have very specialized content and methodologies and especially with a high guidance into practice.

Our motto is less cart and more action. We deliver in each of our seminars concepts and practical tools, in such a way that participants can bring to their businesses these elements and put them into practice effectively). It will continue with their schedule of activities in the This year 2011.Pueden write to us at mail to resolve any concerns relating to the Organization of upcoming events.