How recommendations are stimulated at the beginning and at the end of every sales call should be a recommendation. But even if the customer is satisfied is, will he remember non-fully, for you to make Word of mouth and recommendations. Since it is a little to inoculate him. This happens best in the shape that you ask customers and contacts recommendation addresses. It is recommended, however, who is recommended. The main success factors are: enthusiastic customers who trust you remarkable products and services Spitzenleister, customers ‘love’ on this Foundation the question is at the end of a sales pitch, and also within the framework of the existing customer support after recommendation addresses.

Ask the recommendation of every sales call should aim it, this is so good to do so that the customer is ready at the end, making recommendations even if he himself has earned nothing. So you can, if the conversation in a pleasant mood is lost, more or less Yet according to recommendations ask casually and without pressure, before parting. Best provide you your request according to recommendations with a justification, for example, as follows: I would like to expand. Who do you know because, which could possibly also interested for our offer? You would think this to someone from your colleagues, or would get more people in your circle of acquaintances consider? \”It is advisable to prepare a series of recommended questions not squint at the decisive moment. Ask, for example, who in addition/instead might interested in offering who in the company / in the circle, the thing in question is whether there is more interested in the area for which the offer could fit as the customer, it would be in your place, that would develop referral business. Make it not closed, but always unanswered questions. Because if the sales pitch was exhausting, the danger is great that our brain is a closed question (do you know any anyone, for which it would be interesting to have such a conversation?\”) no ‘ adopted and thus in the energy-saving mode shuts down.